Know whether you can cancel your flight ticket with Sun Country Airlines or not

Gone are the days when cancelling a flight ticket was used to be a hectic task. But, with every passing year, the airline made moderations in the cancellation procedures and policies and helped travelers to easily manage their booking and process a quick refund against the same. 

Besides, many travelers who have confirmed Sun Country Airlines booking had a query whether they can cancel their reservations or not? So, to help out the travelers with the cancellation procedure of the airline, one can check out the information discussed in this article. 

Does Sun Country Airlines allow passengers to cancel their booking?

As per the airline guidelines, the travelers who have confirmed flight tickets with Sun Country can cancel their booking and process a refund for the same. But, before heading on with the cancellation process, one needs to abide by the cancellation guidelines of the airline. 

Guidelines to cancel flight ticket with Sun Country Airlines 

While traveling by air there are chances that travelers might encounter some unavoidable situations and might need to cancel their booking with the airline. Thankfully, those who have confirmed reservations with Sun Country are offered with Sun Country Airlines cancellation policy that includes the following points:

  • As per the cancellation guidelines, if the Sun Country ticket is cancelled within 24 hours of the purchase, then the traveler is eligible for a full refund. 
  • But, in case, if the booking is cancelled after 24 hours of the purchase, then the traveler might need to pay a cancellation fee that varies with the fare type. 
  • Further, to cancel the flight tickets the travelers need to make use of the manage booking service or the airline app. 
  • As per the current pandemic situation, the airline has waived the cancellation fee or penalty. However, to confirm the same, the traveler is suggested to reach out to the airline reservation department. 
  • After submission of the cancellation request, the travelers are offered a refund within 3-4 business days.

Thus, these are the Sun Country Airlines cancellation policy pointers that the travelers need to abide by before confirming the cancellation of the ticket. And for the travelers who are not aware of the cancellation process, can check out the detailed procedure in this article. 

Get details about sun country cancellation policy.

Sun Country is the famous airline to travel to a different location and book your flight ticket with their easy booking process. Sometimes, you need to cancel the flight ticket booked with sun country to get a refund. Before flight cancellation, you need to understand the terms and conditions of flight cancellation, which is mentioned below:

  • You can cancel the flight ticket within 24 hours of the booking to avoid cancellation charges and get a complete refund.
  • To cancel the flight within 24 hours, you must book a flight at least seven days before departure.
  • If you apply for flight cancellation after 24 hours of the purchase, you need to pay some cancellation charges, which will depend on the type of ticket and time left for flight departure. 
  • If you need to cancel the flight due to the sudden demise of a family member or relative, you can apply for cancellation on the date of departure.
  • To cancel the flight, you can visit the official website of sun country and cancel the ticket through manage booking or contact the airline's customer support team. 
  • As per the new covid-19 cancellation policy, you can cancel the flight ticket anytime and reschedule your flight or ask for a full flight refund.

After understanding the above points, you can apply for the flight cancellation or contact the sun country customer service team. They will provide you with the sun country cancellation policy and help you to cancel the flight ticket. To reach the customer representative, you need to open their contact section.

Procedure to cancel reservations confirmed with Sun Country

For the travelers who have failed to cancel their booking, here is the quick procedure that one can follow to confirm their cancellation with Sun Country Airlines.

  • Initially, one needs to visit the airline website and click on the manage booking tab.
  • Then, the traveler needs to mention the reservation details and proceed. 
  • Further, the traveler is required to check the reservation eligibility and confirm the ticket cancellation. 
  • Once the cancellation is confirmed, the traveler is offered the required details that one can use to process a refund

Thus, this is how one can cancel their booking by abiding by Sun Country Airlines cancellation policy. Still, for any reason, if the traveler fails to cancel their booking online, they can reach out to the airline reservation department and manage their reservations in time. 

Contacting Sun Country Airlines to seek assistance regarding cancellation

For those failing to cancel Sun Country Airline booking, they can contact the airline representative by using the instructions mentioned below and plan out their trip accordingly.

  • Dial the official support number of Sun Country Airlines. 
  • Now, wait for the IVR to be launched and pick a required service like ticket cancellation. 
  • Once the representative is assigned, provide the reservation details to confirm the cancellation. 
  • After the cancellation is confirmed, the traveler can process a refund and manage their trips. 

What is Sun Country Airlines COVID cancellation policy? 

Sun Country understands that the cancellation policy should be flexible for passengers in COVID-19. And for this reason, the airline has introduced a few changes in the policy that include the following:

  • The passenger can cancel their booking online anytime. However, the passenger will get a refund in the form of credit. 
  • The validity of the refund is for one year. So, one needs to redeem the credit in the stipulated period. 
  • And for the Sun Country tickets cancelled 60 days or less before departure need to pay an applicable cancellation fee. 

For more info, passengers can contact Sun Country Airline representatives and manage their itinerary accordingly. 

How to get a refund against Sun Country ticket cancellation? 

Travelers looking for details on Sun country cancellation refund can go through the pointers shared below and manage their reservations accordingly. 

  • As per the refund policy, one can claim a refund if the fare type is eligible and cancelled within the provided time limit. 
  • For reservations confirmed within one week of departure will get partial or no refund. 
  • The refund amount is dependent on the fare rules of the airline.
  • If eligible for a refund, the amount is transferred within 7-9 working days. 

What is the cancellation fee for Sun Country reservations? 

The cancellation fee is dependent on the time of cancellation. So, to help out the travelers, here are the cancellation fee to help one manage their reservations. 

  • No cancellation fee is charged against the reservations cancelled 60 days or more before the departure.
  • A $50 fee is charged if the Sun country reservation is cancelled between 59-14 days before the departure. 
  • And for cancellation made within 14 days of departure will be levied with a fee of $100. 

What is the Sun Country Airlines cancellation phone number? 

The traveler who needs assistance for cancellation and looking for contact details of Sun Country Airlines can visit the airline's official website. Here, the traveler can find the cancellation phone number of the airline and contact the airline representative to manage their booking in time. 

Moreover, the traveler can even find alternative contact options to contact the Sun Country to seek cancellation-related assistance. 

How to reschedule a cancelled Sun Country flight?

As per the Sun Country Cancellation Policy, travelers get an option to reschedule their flight if their reservation is cancelled. And those who are not aware of the process can go through the instructions shared below.

  • Begin with dialing the customer service number of Sun Country Airlines. 
  • Then, the traveler can offer the details of their cancelled flights. 
  • After that, the traveler can opt to reschedule their flight. 
  • Now, the airline representative will offer details of the available flights. 
  • Further, the traveler can select a suitable flight and confirm the booking by paying for the fare difference. 

What is the Sun Country Airlines cancelled flight compensation?

For reservations cancelled by Sun Country Airlines and traveler wish to claim compensation for the same, the can check out the points shared below:

  • For flight tickets cancelled without any notice two weeks before the departure can claim compensation of €600.
  • The traveler can even claim compensation when they are denied boarding because of an overbooked flight. 

What happens when Sun Country cancels your flight today?

As per the Sun Country Cancellation Policy, the traveler whose flight is cancelled today will get the following options:

  • Either the traveler can claim a refund against their booking. 
  • The airline will offer accommodation on the next available flights on the payment of fare difference. 

For more info, the traveler can contact the airline customer service for help. 

 Frequently Asked Questions

Q. Can I Cancel my Sun Country Flight and get a Refund? 

Ans. Sun Country Flight is an American ultra-low-cost passenger airline and the eleventh largest airline, and it does provide the aid you require. The below ways will guide you about the Sun country cancellation policy and get the proper assistance you need.  

Process of Cancellation of the Sun Country Flight. 

  • First and foremost, do visit the official homepage of the sun country flight
  • They do scroll down the screen, wherein you will find an option that says manage my booking. 
  • Once you click in there, you will have to fill in the details such as the PNR number, last name of the passenger.   
  • Once you click in there, your e-ticket will be visible right in front of you. 
  • You can click on the option which says cancel, and your ticket will be canceled then and there.
  • You do get the mail on your registered email id stating the fact your reservation is canceled with the sun country flight, and cancellation fees will be charged ./ (Applicable ) 
  • Once the cancellation process is completed, the airlines will start the function of the refund. 
  • You can fill in the refund form, which is available on the official site of sun country airlines. 
  • Usually, it takes 7 -20 business working days to get a refund from the airlines. 
  • The refund will be provided to you through the same mode you made your reservation. 

The above-written ways will guide you what the cancellation policy of sun country airlines is and what is the procedure to get a refund from them and utilize their services easily 

Q. What happens if sun country cancels a flight?

Ans. Sun country always serves best services to their passengers and provides various flights of domestic and international. You can explore multiple facilities at the sun country website or reach their customer service team for help. As plans may get changed and due to unexpected circumstances, sun country needs to cancel the flight ticket, and therefore, in that case, customers needs to know about the details about their flight. You can read further and take the details about the things which you can do after the flight cancellation:

  • Once your flight is cancelled by sun country, they will inform you within 36 hours of the flight departure.
  • In that case, you can either rebook the same flight to another date and time or get the full refund from sun country airlines.
  • You need to contact the sun country customer service team once you get the notification regarding the flight cancellation. 
  • You need to tell your booking confirmation number to the representative, and they will provide you with the details about your flight ticket.
  • They will provide you with a different date for the same flight without any extra charges or refund your full money at your original payment mode immediately with no refund charges.

To reach the customer representative, you need to open the sun country contact section and get the different modes. Customer representatives are always available to provide information related to sun country cancels flights on call, chat, email or social media. They will give you sufficient knowledge related to flight services. 

Q. What is the cancellation policy of sun country Airlines?


  • If you have booked your ticket with sun country airlines and cancel your ticket within 24 hours, then you will not face any cancellation charges. Cancelling your ticket within 24 hours of booking will ease off your cancellation charges.
  • If you cancel your ticket after 24 hours and within seven days then, the cancellation charge will be implemented.
  • The refund from the airline will be initiated instantly and will be reflected in your account within seven days.

Q. What is a vacations cancellation policy?

Ans. As per sun country airline cancellation policy, In case you have booked a vacation package through sun country airlines then you have to bear the cancellation charge, as it is not non-refundable. In such a case, you will have to pay the cancellation fee.

Q. How to cancel sun country flight?

Ans. If you want, you can cancel your ticket by visiting their official website.

  • First, log into your account.
  • Under the Manage Booking section, fill out your booking details and retrieve your booking information.
  • After retrieving your booking, you can proceed and cancel your ticket.
  • The refund amount will be reflected in your account within seven days.

Now, if you want to cancel your ticket offline, then you can call the office number listed on their website. You can directly speak to their customer care representatives and get your tickets cancelled or can resolve your queries.

Q. What is Sun country airline change fee?

Ans. A zero cancellation fee will be charged, if you change your ticket 60 days or before your departure. An additional fee will be charged if you cancel your ticket within 59 to 14 days before departure. A double additional fee will be charged if you change your ticket within 14 days of flight departure.

Q. Does sun country airline allow cancellation within 24 hours?

Ans. The sun country airline does allow a 24 hours window to cancel your ticket. If you cancel your ticket within 24 hours of booking then you will not be charged.

Q. Are all sun country airline flights refundable?

Ans. Yes, all the tickets booked online are refundable. Sun country airline provides its customer with a very flexible refund policy to assist their customers better. You can directly talk to their customer service representative by visiting their official website i.e. On their official webpage, click on the contact us icon. You will find their official number and get your queries resolved.

Q. What is sun country airline electronic credit?

Ans. Sun country electronic credit is a credit point given to you if you or the airline cancels your ticket. These electronic credits get reflected in your account in the form of points. You can use these virtual electronic credits to book your airline ticket in future within one year. You can also use these credits to procure many other benefits.

Reading the above information must have solved your entire query related to Sun country airline cancellation policy.

Q. Can I cancel a flight to Sun Country?

Ans. Yes, you can cancel a flight to sun country. Sun Country is an ultra-low-cost cargo and passengers airline. With sun country Airlines, you can cancel your flight anytime within 2 hours of departure. The cancellation process is the same; it’s just you have to pay the cancellation fee if you don’t cancel your flight on time. As per Sun Country Airlines cancellation policy, if you cancel the ticket within 24-hour of booking and the booking is made seven days before the departure of more; you will be able to cancel the ticket free of cost. You can follow the information below to cancel your sun country airline online.

Sun Country Airlines-Cancel the flight ticket online

If you have a reservation with sun country Airlines, you can cancel your ticket online and offline here, given the online procedure for your information.

  1. Firstly open the official website of Sun Country airlines
  2. Go to the booking flight section on the homepage
  3. Locate the find my trip or manage booking section
  4. Enter the details like confirmation number, last name to retrieve your booking
  5. Out of the entire list, select the one you have to cancel
  6. Now click on the cancel flight button, clear the cancelation fee if any
  7. Following the instructions on the screen, you can get your booking canceled
  8. Once you cancel the booking, you will get a confirmation email

You can follow the step above to cancel your flight online. If you have any issues, you can also speak to the reservation department to solve the query. 

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