Turkish Airlines Missed Flight Policy

Turkish Airlines have made sure that if you miss the flight, they are there to help you out with their customer-friendly policy. To know the exact procedures, you would need to follow the information below: 

Missed flight policy:

  • In case you have not boarded your flight. Then all the other roundtrip flights booked on your ticket will be cancelled, however, if you provide the information in the call centre Turkish airlines. Then you’ll be able to save the rest of the flights from cancellation. 
  • To avoid the cancellation of the rest of the flights on your ticket. You must choose a flight to the same destination within 24 hours. You would need to get in touch with customer support. 
  • If you don’t want to board the next flight and you’re looking for a refund of your investment. Then you can claim your refund, either by getting in touch with customer support or by filling the refund form. 

Procedure to get in touch with the customer support: 

If you have missed your flight, and now you want to get in touch with customer support to board the next flight to the same designation. Then you only need to follow the steps below to connect with the customer support through call, chat, or even email. 

Via call - 

  • Dial the official number of customer support. 
  • Once you have done that, you need to click on IVR options suitable for your query. 
  • That is it. Once you have selected those options. Then you can speak to a human in a short time. 

Via chat - 

Make your booking on the next flight to the same destination within the next 24 hours. You would need to follow the steps which are given below. 

  • Get on the official website of Turkish Airlines. 
  • Once you’re there, you would need to click on the button of “Turkish Airlines.” It would be available at the bottom of the page. Click on that, and you’ll come across a drop-down menu. 
  • Now under the heading of “Contact us.” Click on the button “Get in touch.” 
  • On the new page, you would need to select the chat icon. Once you have chosen it, a chat box will open up on your screen. 
  • In the chatbox, you would need to select the options, which are relevant to your query. Once you have chosen those, then you only need to click the button “Start chat.” 
  • That is it. Now you can ask the executive to book a flight to the same designation. 
  • Once you have got the flight to the identical designation, you only need to wait for the confirmation email. After that, you’re ready to board. 

That is it. It is easy to manage your missed flight. You only need to make sure that you’re aware of the Turkish Airlines Missed Flight Policy. Once you have followed that, you will be able to follow the above-mentioned procedure. You can even subscribe to the newsletter for the latest updates.

What happens if my flight is delayed and I miss my connection to Turkish Airlines?

In case passengers missed their connecting flight with Turkish Airlines due to the first flight being delayed. Travelers have the right to compensation for missed flights, or if my flight is delayed and I miss my connection, most airlines rebook the passengers on the next scheduled flight for free. You have to fly on standby, depending on seat availability. Else travelers can check the Airline's delayed policy for compensation.

  • To claim compensation, your flight must be 3 hours or more than this delay for you to be entitled to Turkish Airlines flight delays compensation.
  • If a Passenger's flight is delayed for over 3 hours, the passenger is entitled to two free phone calls, e-mails, faxes, and a free meal and drink.
  • Turkish Airline is not a European Airline, but if a customer travels from Europe, the passenger still comes under EU protection.
  • The compensation amount in Euros is 250, 400, and 600 Euro, which depends on the route or destinations.
  • If a traveler misses a connecting flight, Turkish Airlines will look into the matter; according to the Airline flight missed policy, passengers will be offered another flight entirely for free.
  • If you booked a flight separately, customers must purchase a new flight by themselves.
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