How to Request Wheelchair Assistance on United Airlines?

There are many times when you need extra help at the airport and on the flight. If you booked your tickets on United Airlines and you want wheelchair assistance, then don't worry because the airline provides wheelchair assistance 'on the ground and on the flight. One member of the cabin crew will assist you. United Airlines has been serving its best to its passengers for many years. You can request wheelchair assistance by calling on the customer care number of the airline or by the chat process, or you can directly visit the airport for assistance. Read below how you can contact the airline for assistance.

Ways to contact wheelchair assistance

United Airlines provides many ways to help their passengers; read below the steps to get through the airline.

Through a Phone Call

You can opt for the call process; here, you have to just go on the website of United Airlines and then click on the contact us option. There, you will find the official number of the airline, dial the number and follow the IVR step written down.

  • Press 1 to select language.
  • Press 2 for a new booking.
  • Press 3 for cancellation and changes in the ticket.
  • Press 9 to talk to a live person at United Airlines, and when the call gets connected, tell him your six-digit reference number along with the last name, then tell him that you want wheelchair assistance, tell them the reason, and then they will mark it and give you the surety of proving the wheelchair assistance.

Through Live Chat 

You can also use the chat process of united Airlines to get wheelchair assistance. You just need to follow the steps written below.

  • Go to the official website of the airline, and click the 'contact us' option.
  • There you will find the chat icon on the bottom of the screen.
  • Click on that icon and select the topic of wheelchair assistance of united Airlines.
  • Then write your six-digit reference number along with the last name and write there that you want wheelchair assistance on your travel date.
  • Someone executive of the airline will respond to your query and provide you the surety for wheelchair assistance.

Through Social Media/Email 

You also have another option to contact the airline. You can directly text your query over their social media handle. The airline is available on Instagram, Facebook, and Twitter. You can text your six-digit reference number along with the last name and then mention that you want wheelchair assistance on the travel, and you will get a revert from the airline in some time. In the same way, you can compose the mail to the airline mentioning your reference number and the last name with asking for wheelchair assistance, and in some time, you will get a revert from the airline. You will get the social media handle and email address on the website of airline in the contact us section.

Through Airport 

You can go to the airport at the reservation desk, provide them with the details of your ticket and ask for wheelchair assistance. They will help you and give you the surety of the assistance.

United airline customer care is available 24*7 on their platform the provide the proper assistance to their passengers. You can Request Wheelchair Assistance on United Airlines on any of their platforms. They will surely help you with this.

Frequently Asked Questions

Q. How do i Request Assistance at United Airport?

Ans. Learn to make special assistance requests to United Airport. 

Suppose you are traveling with your family, and one of the members is a senior citizen or is sight-impaired, you have to board your flight from United Airport, and you are looking forward to making an assistance request at the airport. You are suggested to go through the discussion below, and all your doubts will be cleared:

Different ways to request assistance:

Request via call

Suppose you require a wheelchair or other assistance at the airport as you have a senior traveling with you, all you have to do is make a call to United Airlines Special Assistance Phone Number 1-800-228-2744 or 1 (860) 864-8331 and a customer executive will be assigned whom you have to request special assistance at the airport.

Is it possible to request assistance while reserving a flight ticket? 

You can also make special assistance request at the time of making a reservation; below are the different steps you must follow:

  • Visit the official website of United. 
  • Choose your destination, travel date, etc., and search for flights. 
  • Choose your preferred flight, and once you fill out the form, you will find the option to make a special assistance request; tap on it and fill in the required details. 
  • Make the payment, and you are done with the process. 
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