Qantas Airways Cancellation Policy

The customer made the flight reservation for his wife two months before departure. When only a few days were left before the scheduled flight departure, his wife was pregnant and advised him to cancel the flight ticket so that they could take pregnancy precautions at home. The client was curious to know about the Qantas Airways Cancellation Policy. There are various ways available through which you can contact the customer support team and know about the airlines' policies, terms, and conditions.

What is the online cancellation procedure for a flight ticket?

Passengers cancel the flight ticket due to some uncertain situations. The cancellation process is given below here:

  • Reach the official website of Qantas Airways.
  • Go to the Manage Booking option.
  • Enter the Booking Reference Code and last name of the passenger.
  • Click on the Search My Booking option.
  • The summary of your booked flight tickets will appear on-screen.
  • From the highlighted Cancel option, you can make the ticket.
  • Click on "Yes, I agree to cancel my flight ticket."
  • Make the payment for cancellation fees to the airline.
  • Once the cancellation process is successful, the airlines will send the confirmation message to your phone number and registered email address.

How can I cancel the ticket from the airport?

If the traveler is uncomfortable with the online process, they can go to the airport. Then, go to the help desk counter and request the airline's official to proceed with your cancellation process. You need to give the exact details of your ticket. Once the agent completes the cancellation of your booked flight ticket, a confirmation message will be sent to your email address.

Details about the Cancellation Policy of Qantas Airways

Before making the cancellation procedure, the traveler must know about all the airlines' policies. So, later they must not come to the regret phase that they were unaware of these facts. The policy of the airlines is written below here:

  • If the traveler has canceled within 24 hours of flight booking, the airline will provide a full refund to the passenger. But the condition must be fulfilled: the scheduled flight departure must be after at least seven days or more.
  • If the cancellation proceeds after 24 hours of flight booking, the airlines might charge extra fees.
  • In the case of a refundable ticket, the passenger will get only the refund amount after the deduction of the cancellation fee from the amount of the ticket.
  • For a non-refundable ticket, airlines will provide you with no amount in the form of a refund.
  • If there arises a medical emergency with the passenger and he wants to cancel the flight. In that case, airlines will give the full refund amount to the passenger, but certain supporting documents must be submitted at the airport.
  • The passenger can initiate the cancellation process when the flight is getting delayed by 3 hours or more. The airlines will be entitled to give the passenger a full refund and compensation.
  • Suppose the flight is canceled by the airline due to technical airlines. They will be required to pay the full refund to the passenger.
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