How To Contact Lufthansa From Italy?

If during your journey via Lufthansa Airlines, you wish to arrange special assistance, then you can reach the customer care services of Lufthansa. You can contact them by using any of the below-mentioned alternatives. People can choose any one or all of the options to get the desired assistance.

Different options to contact Lufthansa from Italy

Via phone number: People must use this approach to eliminate their problems. They can dial the official Lufthansa Phone Number Italy: +39 (0) 2999 539 20. After your call gets connected to the recorded voice, you need to proceed by pressing any one of the options from the following IVR menu:

  • Press 1: To select your language
  • Press 2: To make a flight reservation 
  • Press 3: To manage booking
  • Press 4: To know COVID-related guidelines
  • Press 9: To arrange special assistance
  • Press #: To request a callback

After you select one of the options, your call will be connected to the corresponding person who will make the required arrangements for your journey. 

Via live chat: Those people who wish to obtain a quick response can use this approach to contact Lufthansa. For this, customers are required to follow the below-mentioned steps:

  • Visit the official Lufthansa Airlines website via your device.
  • If you are already a registered member, then login into your existing account using your Lufthansa credentials; if you are new to the airlines, then you can sign up.
  • Now from the drop-down menu list, select the option of “help and contact.”
  • Now on scrolling, you will find a chat icon tap on it to open the chat box.
  • Chat option is available 24/7. Click on start chat to begin the process.
  • As the chat windows open, write your problem and click on the arrow symbol to send your message.
  • Soon you will be assisted by an assistant who will generate the finest possible solution to resolve your issue

Via sending a mail: Customers can also drop a mail mentioning their requirement at the Lufthansa official mailing address: 

Lufthansa German Airlines​

Customer Feedback​

1400 RXR Plaza, West Tower​

Uniondale, NY 11556​


The time taken to obtain a revert via this medium is a little longer compared to the other options discussed above.

Via contact form: Those passengers who come across any issue during their journey can reach Lufthansa airlines by filing a contact form. The following steps can be followed by the customers to use this alternative to reaching the airline:

  • Visit the official Lufthansa airlines website.
  • Login into your existing Lufthansa airlines account.
  • From the homepage, customers need to navigate to feedback and contact form links.
  • Now select the topic of your concern from the available list.
  • As the contact form page loads, fill in all the information and, if required, attach all the supporting documents. If you have any specific feedback, you can write it in the message box available.
  • Finally, click on the submit button to send your feedback

Via Social media: When none of the above-described approaches work, customers can use the alternative of social media. They can draft their issue and post it on their social media platform. Also, issues can be sent as a message to the airlines. Lufthansa is available on Facebook, Instagram & Twitter.

  • Customer Reviews
  • Leave a comment
  • Your email address will not be published.
call icon +1 (802) 636-9416