How do I Request Special Assistance from Saudia Airlines?
Requesting special assistance during your trip via Saudia airlines is not a very common traveling requirement, yet there are certain passengers, especially older travelers who require assistance. Most people are not aware of the procedure for requesting special assistance from the airlines, and they keep digging for the details. If you are also in search of similar information, then you can use multiple mediums to get through the airline and request them to arrange your desired traveling requirements. A detailed description is provided below.
Different ways to request special assistance on Saudia Airlines:
Fill out the Online Special assistance form:
If any passenger is traveling with an older co-passenger who requires special assistance for his trip, then he can use the online approach to ensure assistance from Saudia Airlines.
- Visit the official web page of Saudia airlines.
- Navigate to the Manage booking section from the top menu bar.
- Enter your booking reference number and the passenger’s last name.
- When you discover your booking, you must tap on the additional services opinion followed by selecting special assistance.
- Soon you will be displayed a form. You must fill in the required information carefully and must not fill in any mandatory fields empty.
- Also, you should provide your medical documents and mention your contact information in the message box to get confirmation.
- Finally, review your form and press the submit button to terminate the procedure.
Contact the airline’s customer service via phone to make desired travel arrangements:
Apart from filing the form, travelers can also talk to live Saudia Airlines representatives by dialing the official Saudia Airlines Special Assistance Phone Number: +1-800-472-8342 or +1 (802) 636-9417 and following the instructions provided by an automated voice. To get in contact with the live representative, “9” must be pressed from the following IVR menu:
- Press 1: For flights booking and reservations
- Press 3: For cancellations/refunds
- Press 5: To modify the booking
- Press 9: To request special-assistance
- Press #: To request a callback
They must provide their relevant traveling information and medical condition to the representative and request him to make the arrangements.
Send an email to Saudia:
Customers also have the option to send an email to request special assistance from Saudia.
Airlines have made different departments for special assistance. Customers can frame their requirements in an email and drop it to: specialneed@saudia.com.sa. They must also provide the relevant documents to verify their medical issues and traveling requirements. After sending an email they will be informed about the same on your registered phone number.
Request assistance via live chat:
If any passenger wishes to request assistance via live chat, then he must follow the instructions given below:
- Visit the official website of Saudai Airlines.
- Navigate to the contact-us page.
- Select the option of live-chat from the multiple mediums of communication.
- Insert your issue in the message box and press the arrow key to send your message.
Request assistance at the airport:
If you have forgotten to request assistance at the time of booking and now you are tense about how to make a special assistance request, then you can reach the help desk of Saudia airlines at the airport. They have customer service counters that will understand the requirements of the travelers and provide the required assistance.
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+1-(802)-636-9416