How Do I Get a Refund From Qantas Airways?

If you have booked a flight ticket from Qantas Airways and are not deciding to cancel it for some reason, the first question that will come to your mind will be whether or not you will get a refund from the airline. Then the answer is yes, you can get a refund on your cancelled flight. Many ways can be utilised to cancel your flight ticket and request a refund. 

Is it possible to get a refund by filing a refund form? 

Yes, you can get a refund by filing a refund form. Refund forms are made available by the airline so that it becomes convenient for the passengers to request a refund by themselves. In this way, it becomes easier for the passenger to raise a request. To fill a refund form, follow the steps mentioned below: 

  • Go to the official website of the airline.
  • Click on manage booking.
  • Enter booking reference number and passenger’s last name.
  • Click on search. 
  • On the next page, you will see your flight with the Qantas. 
  • Click on cancel/change flight option.
  • After that, you will be redirected to a page where you will be required to fill a refund form. 
  • After  filing the form, submit it.
  • You will receive a confirmation mail on your registered email address, specifying that refund has been initiated. 

Can I get a refund from Qantas Airways through a phone call? 

Yes, it is possible for the passengers to request a refund over the phone call. Phone calls are best when it comes to raising a request for refund. The airline has provided a toll-free number that is available 24 hours. You can also call the customer care executive to gain knowledge on how to raise a refund request online. To connect over phone call, follow the below mentioned steps: 

  • Dial 1 (800) 227-4500 and follow the IVR prompts.
  • Press key @ to choose your preferred language.
  • Press key 0 to cancel a flight and raise a request.
  • Press key 1 to book a flight ticket.
  • Press key * to talk to a live representative.
  • Once you are connected with the live rep, communicate the reason for your flight cancellation and raise a refund request. 

Apart from phone call and refund form, you can also visit the airport help desk to get your ticket cancelled and submit a refund 

What are the terms and conditions of Qantas Airways Refund Policy? 

If you are planning to cancel your flight ticket and want to apply for a request, you must be aware of the Qantas Airways Refund Policy. The policy developed by the airline is well-structured and comprehensive. The terms and condition of the policy are as follows:

  • If you cancel your flight ticket within 24 hours of the flight booking you will receive a full refund. You will be required to pay a cancellation charge if you cancel your ticket after the aforementioned time period. 
  • You will also receive a full refund if the airline cancels your flight and was unable to offer you a suitable flight alternative.
  • If the flight got delayed for too long, you will receive a full refund. 
  • Cancellation of non-refundable flight tickets will not get you a cash refund instead you will receive future travel credit. 
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