How do I Contact Eva Air from the Philippines?

If you are traveling with Eva Air from the Philippines, then you must be acquainted with the contact modes of the Eva Air customer service. After booking tickets with Eva Air, you may get some queries or would like to request for a special assistance service needed for your journey from the Philippines.

Ways to contact Eva Air from the Philippines:

By call: you can call the Eva Air customer service before or after booking the tickets. For instance, if there is any issue while making the reservations or after the booking is confirmed, you can call the Eva Airways Phone Number Philippines and speak directly to someone for guidance. To contact, try the steps given below:

  • Dial +63-2-7-7531380
  • Press 1- to choose the language you speak
  • Press 2- to learn about booking, rescheduling
  • Press 3- to learn about cancellations, refunds
  • Press 4- to learn and request for special assistance services
  • Press #- for speaking to a customer service person at Eva Air.

On the call, you will get instant help with your issues, and you can also clarify other doubts while talking to the customer service person.

Besides the phone number, you can also avail of the other modes to reach the customer service of Eva Air.

Live chat: if you log in to your account on Eva Air, you can discuss your issues with a customer service representative via text messages. To start the chat, try the steps given below:

  • Open the official website of Eva Air 
  • Click on the contact us on the home page
  • Select the chat option
  • A window will appear on the screen 
  • You can start with a hello
  • You will receive a few topics on your chat screen
  • You will have to choose your query from those topics
  • Enter your concerned message
  • Start your conversation with customer service and get information on the query.

Feedback form: Eva Air welcomes customers to share their flying experience with the Airline with suggestions and other reviews through a form available on the official site of Eva Air. When you reach the customer service page, do the steps mentioned below to get the form:

  • Click on contact us
  • Choose the traveling experience feedback tab
  • Enter your region name Philippines and number 63 on the form
  • Enter your flight details, contact details, customer feedback
  • Click on the submit tab

The Eva Air customer service will revert after evaluating the feedback form with complete information and assistance on the queries or other feedback you have submitted on the form.

Social media: the platforms of social media are very effective if you want to draw the customer service's immediate attention towards your urgent queries and travel needs. You will have to reach social media and drop your message to the customer service from that platform. For example, Facebook messenger and Twitter are very important social media pages.

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You can also download the Eva Air app on your mobile device to connect with Eva Air anytime and also communicate through emails. For more information, please call Eva Air's customer service number or avail of the other modes of communication explained above.

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