How do I contact Hainan Airlines?

Passengers can find help and assistance with things concerning their flight reservations by reaching out to the customer service executives working at Hainan airlines. You can get instant assistance via a variety of communication methods available to connect with the customer service and support department at the airline. 

How can I get help at Hainan airlines? 

Travelers can refer to several ways available to connect with someone from the customer service department at the airline to get optimum assistance and effective help with flight reservations and other flight-related things. 

Get in touch with an executive via the customer service hotline number. 

  • On your preferred web browser, visit the official Hainan website. 

  • Select the contact us option on the homepage and a new page will pop up on the screen. 

  • Dial the helpline number 1 (888) 688-8813 or 1 (802) 636-9417 listed on the homepage and you will connect with someone from the customer service team at the airline. 

  • Select the preferred contact option and dial the helpline number in order to speak with a professional at Hainan airlines.

  • The call will connect after a while and you can discuss all your doubts and queries related to your flight booking.

Get in touch using the customer service email address. 

  • Passengers can find the customer service email address under the contact us option on the page.

  • You can write to the customer service professionals and they will get back to you at the earliest. 

  • 48 hours is the maximum time taken by experts to reply to your email.

  • You can write to the concerned department for dedicated help with your Hainan reservation.

Customer service liver chat option. 

  • Start a liver chat with a customer service liver person at the airline for help and assistance with your flight reservations and bookings. You can find ample options to connect with a live person at Hainan airlines. 

  • Select the contact us option on the page and you can find multiple contact options to connect with someone at Hainan airlines. 

  • Drop your message in the field and you will get an instant revert from the customer service professionals from the customer service team at the airline. 

  • The live chat option is readily available on the website and a live person is available 24x7 to address consumers’ queries and questions.

Other ways to establish contact with customer service professionals at Hainan airlines. 

Travelers can connect with the customer service team at the airline to get optimum help and solutions for flight-related questions, queries, and complications. 

Take the Feedback and Complaints satisfaction survey. 

People can lodge complaints at Hainan by selecting the Feedback and Complaints satisfaction survey to connect to Hainan Airlines customer service for help and support. The complaints lodged at Hainan customer services are addressed by the concerned individuals or departments meant to offer support and assistance to travelers. 

  • Navigate to www.hainanairlines.com/BE/US/CTUS

  • Select the CONTACT US option on the page by scrolling down until the bottom of the page. 

  • You will find the email address on the page along with the following option: Feedback and Complaints satisfaction survey. 

  • Select the option to submit your Feedback or complaint about your Hainan flight reservation.

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