How do I Get my Refund from Iberia Airlines?

Suppose the passenger has booked a flight with Iberia Airlines. Later the passenger faces some medical emergency, and the passenger's family wants to apply for the cancellation of the scheduled flight. But they needed to learn about the cancellation process and Iberia Airlines Refund Policy. There is no need to get worried about it; they can choose to contact the live representative of the airline.

Procedure for Refund from Iberia Airlines

Through Online Method: 

Passengers don't need to worry about the proceeds for cancellation. They can do it easily via online mode by following these steps:

  • You need to visit the official website of Iberia Airlines.
  • Click on the "Manage my booking" option. 
  • Now you need to enter the passenger's Booking Reference Number and Last name. 
  • The screen will show your ticket details.
  • Now you can select the Change or Cancellation of flight option. And click on the edit option to modify flight tickets as required.
  • You must click "Yes, I agree to cancel my ticket" to complete the cancellation process.
  • The payment option will appear on the screen. You have to pay the cancellation charges for the ticket.
  • Airlines will send the confirmation email to your registered email address or phone number.

Through Phone number: 

If there is low internet connectivity with the traveler, they can choose another alternative mode to connect with the customer service team and proceed with the cancellation process by following these points:

  • To connect with the airlines, dial 1 (800) 772-4642 or +1 (802) 636-9417.
  • An IVR prompt will appear, where you must follow the options per your requirements. 
  • For cancellation and refund of a flight ticket, you need to press 3 from your keypad.
  • Within a while, a live person will connect with you.
  • You must give all the correct details, such as the ticket number and registered email address. After confirming your details, the ticket cancellation process will proceed.
  • After that, the representative will ask for your bank details, and the refund will be credited to your respective bank account.

The refund policy of Iberia Airlines

  • If the passenger has canceled the tickets within 24 hours of booking the flight, they will be entitled to a complete refund. But the condition for that is the scheduled flight's departure must be after at least seven days.
  • The passenger will get a full airline refund when the airline cancels the ticket due to technical issues.
  • If the cancellation for a flight ticket were made after 24 hours of booking, the passenger would get a refund after the deduction of cancellation charges.
  • For a non-refundable flight ticket, if the cancellation procedure has proceeded after 24 hours of booking, passengers will be entitled to only a refund of taxes the government charges.
  • After the process of cancellation of the flight ticket, the refund will be credited to the passenger's bank account within 7 to 10 business days.


The details above will guide a traveler about the refund policy and methods to contact the airlines for the same purpose. There are no additional charges to get the airlines through any modes available on the official website. The customer support team is available 24/7 to help their customers.

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