How Do I Get a Refund From Swiss International Airlines?

Swiss Airlines is the flag carrier of Switzerland, and it operates in Asia, Africa, South America, North America, and Europe. If you had made the reservation and your plan has been changed, and now you want to get a refund from the airline, then no problem, as you can cancel your flight, and the airline will refund the amount. For more information, you can read the airline policy.

Swiss International Airlines Refund Policy 

  • If the passenger cancels their flight without using any of the services of the ticket, then you will get a full refund. 
  • The passenger will not get a full refund if they cancel their flight after 24 hours of making the reservation.
  • When a flight has been canceled due to a medical emergency, the refund amount will depend on rules and conditions.
  • If your flight has been canceled by Swiss Airlines, you will receive a full refund.
  • Swiss Airlines will refund your amount within seven working days, and you will get the refund through the same mode you used to make the payment. 

Instructions to get a refund from Swiss Airlines 

Two easy methods are available to cancel your flight with Swiss Airlines and apply for a refund. You can use any of the below methods at any time, as they are available 24/7. If you want to know about the steps and process, then read the given information:

Online method -The fastest method to get your refund is by canceling your flight through the online method. You have to go to the official website and follow the instructions on the screen. After you cancel your flight, the airline will verify your flight details and refund you the amount in a few days. The following are methods by which you can cancel your flight using the online method:

  • Go to the Swiss Airline mobile app or visit the official webpage "" on your web browser.
  • Open the "Manage my booking" option from the main menu.
  • Write down the "Passenger last name," "Booking reference number," and other details mentioned on your screen.
  • Click on the "Cancel my booking" button.
  • After that, read the conditions and confirm the cancellation.
  • Then the refund process will start, and you will get your money in a few days.

Offline method - Another best method to cancel your flight and get a refund is through the offline method by calling the airline's customer service, then the representative will help you with the process. If you do not know how to cancel your flight, then you can follow the given instructions and get your refund:

  • Dial Swiss airline customer service phone number Switzerland: +41 848 700 700 USA: +1 833 626 0737 or +1 (802) 636-9417.
  • Select the language in which you are comfortable.
  • Choose the IVR option to speak with customer service.
  • Then once you get hold of a representative, provide your flight details.
  • After that, explain your problem to the representative, who will help you cancel your flight and start the process of your refund amount.

After going through the above information you must have known about Swiss Airlines Refund Policy and the modes through which you can get a refund. However, if you still have any doubts, contact customer service, and they will answer your questions.

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