How Do I Get a Refund From Flydubai?

While traveling with Flydubai Airlines, sometimes, due to unavoidable circumstances, the passengers may cancel their flight ticket with Flydubai Airlines. At that time, the passengers are looking for ways through which they can get a refund. You can use multiple methods through which you can get a refund.

Numerous procedures to get a refund from Flydubai Airlines:

Get a refund by using the online process:

If your flight got canceled and you want a refund, you can use the online process to get a refund from Flydubai Airlines. It is the effectual method, and for the online process, you must follow the steps given below:

  • Go to the official website of Flydubai Airlines.
  • On the top of the page, you need to click the Manage my Booking option under the Book and Manage tab.
  • Fill out the Passenger’s last name and booking reference number in the given boxes.
  • Tap on the view booking option.
  • You will see the booked flights. Make the selection for the flight you want to get a refund for.
  • On the next page, you will see the refund form. Enter all the details in the form and attach your traveling documents. 
  • Tap on the submit button.
  • For the confirmation of a refund, you will get a message on your mobile phone or email.

Use the calling process for a refund:

You can get a refund by using a phone call as the medium. You need to dial the number of Flydubai customer service at (+971) 600 54 44 45 or +1 (802) 636-9417, and the representative will help you regarding your queries. The call will be transferred to the IVR, and you need to select from the options. To get connected to the representative, you need to obey the steps listed below:

  • Press 1 to book a flight.
  • Press 2 for special assistance.
  • Press 3 to get a refund.
  • Press 4 for newspapers and magazines.
  • Press 5 to check pet policies.
  • Press 6 for baggage claim.
  • Press 7 to speak to the customer service representative.

Flydubai set some policies under which the passengers will get a refund.

Flydubai Refund Policy is described below:

  • If you cancel the flight ticket with Flydubai Airlines within 24 hours of booking, then you will get a refund.
  • If the flight got canceled by Flydubai Airlines itself, then they will give a full refund to its passengers.
  • Due to medical emergencies, the Passenger cancels their flight, and then they need to submit the medical documents. The customer service representative verifies the documents, and then they will give the refund.
  • If you cancel the flight after 24 hours of the booking, then the airline will deduct some fees.
  • The passengers will get a refund depending on the payment mode. If you make the online payment, then you will receive the refund in approximately seven days. If the payment is made through cash, then the passengers will get a refund in all around 10 to 15 business days.


If you still have any queries related to the refund, then you can also go to Flydubai Airlines’ official website, and the representative will assist you as per your requirements. 

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