How do I Contact Ethiopian Airlines Cargo?

When traveling with Ethiopian Airlines, you have to keep in mind the baggage policy, as according to the Airline, you cannot carry everything with your luggage as there are limitations. But if you want to take your everyday necessities with you while traveling overseas, then it is mandatory that you Cargo them. The Cargo service of the Airline will take all of your stuff and pets, and you have to pay for it. 

When you have to transport your things through the Cargo, then it becomes important that you have the information about it, which you can get by calling the Airline. You have to dial Ethiopian Airlines Cargo Phone Number 6787 / 251115174561 / +251 115 17 4520/24/25 and talk to the live person on it and ask all your queries related to the Cargo:

Benefits of Calling the Cargo service at Ethiopian Airlines:

  • You can directly talk to the customer executive and discuss your concerns.
  • As the Cargo has higher prices, you can negotiate with them for transportation of your stuff to reduce the price.
  • Many items are not allowed to be transported even through Cargo, but you can talk to them and convince them for the same.
  • You can enlighten yourself about the rules and regulations that the Cargo follows and expects you to follow.

Other Methods to contact Ethiopian Airlines:

Through live chat: The second best option to contact the customer service of the Airline to enquire about the Cargo is live chat. It is available free of cost to everyone, and the live chat will provide the best and valuable information. Follow the below procedures to get to the live chat support:

  • Visit the official website of Ethiopian Airlines.
  • Scroll down to “Ethiopian Group” and click on Cargo.
  • Click on contact us at the top of the page and click on the message sign at the bottom right corner.
  • Pick out the query, and you can chat with the live chat agent.

Through Email: Ethiopian Airlines does not have an email address for general queries. They provide an email form for it. But if you have any questions related to Cargo, then you can send them to their official email address, which handles specifically the issues related to Cargo. All the mandatory information and solutions will be provided here at the email address given below:


Through Contact Form: You have another option through which you can contact the customer service of the Airline. You can fill out the contact form on their official webpage with your queries, and the Airline will contact you with the best solutions and answers immediately. Go through the below steps and fill out the contact form:

  • Visit the official website of Ethiopian Airlines.
  • Scroll down to Customer Support and click on Help and Contacts.
  • From the given options, click on Contact Form and fill it with your details and queries related to Cargo.
  • Submit the form and the Airline will respond to you as soon as possible.

When you have to gather information about the Ethiopian Airlines Cargo rules and regulations you can get in touch with the customer service of the Airline through the procedures given. For any additional enquiry, go to the official website or the social media handles of the Airline.

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