How to Get a Refund from Aeroflot?
Aeroflot is the flag carrier of Russia through which you can book a flight to your desired location. If you have made a reservation with the airline but, due to a change in your plans, you want your money back, then you have to cancel your flight. For more information, you can read Aeroflot refund policy or contact customer service, and they will help in canceling your flight and provide you with details.
The Refund Policy of Aeroflot
If you want to get more information from the airline, then you can read the policy of the airline below to get a better understanding of flight refunds:
- To get a full refund from the airline, you have to cancel your flight within 24 hours of making the reservation.
- If you cancel your flight after 24 hours, the airline will charge you a fine.
- Aeroflot will refund your amount within seven business days.
- If Aeroflot cancels your flight, you can either reschedule the flight for free or the airline will refund the full amount.
- The airline will refund the amount through the same mode of payment.
- When you cancel the flight due to any medical emergency, then you have to provide the relevant documents to the authority, and the airline will provide you with a full refund.
Methods to get a refund from Aeroflot
If you want to get your money back from Aeroflot, then there are two methods through which you can cancel your flight and apply for a refund. You need a mobile phone and an internet connection to use these methods. To know about the steps and process, you can read the given information:
Via online mode - The fastest way to get a refund from the airline is by canceling your flight online. You can use this option anytime and apply for your refund. If you do not know about the process of using the online mode, then you use the instructions given below:
- First, you have to visit Aeroflot's official website "https://www.aeroflot.ru/xx-en."
- Then click on the "Manage my booking" section from the menu.
- Write the flight details "Passenger last name" and "Booking reference number."
- Tap on the option to cancel your flight.
- After that, you have to read and agree to the terms to cancel your Aeroflot fight
- As soon as the airline verifies the flight details, they will refund the amount.
Via offline mode - You can cancel your Aeroflot flight by contacting the customer service of the airline then the representative will provide you with the information. You can follow the given instructions to get the refund through a phone call:
- Call the Aeroflot customer service phone number (0 80010 08924) from your cell phone.
- Then you have to choose a language.
- Press the option to cancel your flight.
- After that, an executive will get with you.
- Tell the representative your flight details, and he will help you in canceling your flight and get you a refund.
If you have read the given information, you must have known about the process to get the refund from Aeroflot. Still, if you want to read more about airline refund policies, visit the official website or contact customer service, and they will answer your questions.
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