How to Contact Etihad Airways from Canada?

If your kid is traveling alone via Etihad Airlines and you wish to arrange assistance for your unaccompanied child, then you can use the customer care services of Etihad to make the required arrangements before the flight departure date. Refer to the detailed description of all the available alternatives to contact Etihad mentioned below before using the options.

Different mediums to approach Etihad Airways:

Contact via phone number: All customers can use this facility to get in contact with Etihad customer services. If you are living in Canada, then you can use the official Etihad Airways Phone Number Canada: +1 (866) 948-1081 or +1 (802) 636-9417, which is available 24/7. 

After you dial the phone number, you will be assisted by a recorded voice that will guide you to select one of the options from the following IVR menu according to your preference:

  • Press 1: to select your language
  • Press 2: to know the flight departure schedule
  • Press 3: to book Etihad flights
  • Press 4: to cancel a flight to make a refund request
  • Press 9: To request special assistance
  • Press #: to know pet policies

After you press “9,” your call will be connected to the corresponding person who will listen to your request and make the required arrangements.

Contact via live chat:

If any customer wants to use the live chat facility of Etihad airways, then they need to follow the below-mentioned steps sequentially:

  • First of all, custo mers need to visit the official Etihad airways website from their devices.
  • Now they need to select their language to continue using the website.
  • From the top of the homepage, customers need to select the “help” alternative followed by “talk to us.”
  • You will now need to click on the chat link to use this option.
  • The live chat facility is available from 10 am to 7 pm.
  • Before using this option, customers need to enter their name in the available box and, hit the checkbox & press the submit button.
  • Soon the chat box will open, and you can write your problem and click on the send button.
  • Soon you will be assisted by a customer care representative who will provide the finest possible solution in the shortest time

Contact via sending an email:

If any person wishes to complain about any issue to Etihad officially, then they can use medium of Email. They allow Emails to be sent in the contact form format. Following instructions must be followed to use this approach:

  • After visiting the official website and navigating to the “help” section, customers need to click on the contact form link from the available options.
  • Once the contact form is generated, you need to fill in all the mandatory fields marked with stars.
  • To verify your concern, you need to attach all the supporting documents by using the “link” icon.
  • If you wish to mention your issue, then you can write the problem in the message box available.
  • Finally, click on the submit button after reviewing it

Contact via social media:

Etihad is available on the following social media platforms:

  • Facebook:
  • Instagram:
  • Twitter:

So if any customer is not able to use any of the above-mentioned options, then they can use this medium to resolve their issues.

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