How do I Talk to a Live Person at Malaysia Airlines?

Malaysia Airlines believes in attending to every need of its passengers with utmost sincerity and dedication. Customer service works efficiently towards serving the passengers of the Airline with quality services and special assistance as and when required by the passengers at the airport and on the flight. If you have booked a ticket on Malaysia Airlines and after that gets some issues and queries, you can reach the customer service of the Airline through various ways.

Modes to talk to a person at Malaysia Airlines:

Through call: calling is usually the most preferred option for customers as it helps in receiving information and immediate assistance on the queries and doubts from customer service. You can call on the Malaysia Airlines phone number given on the official website of Malaysia Airlines to connect with customer service. To get through the call and hear the IVR instructions try the simple methods given below:

  • Call 1800 102 7778 or 1802 636-9417
  • Press 1- to confirm your language
  • Press 2- to learn about bookings, cancellations, refund
  • Press 3- to learn about restrictions, allowance, missing baggage
  • Press 4- to learn about special assistance services
  • Press #- to speak to a person at customer service of Malaysia Airlines.

Through live chat: You can use the live chat privilege provided by Malaysia Airlines to connect with customer service and speak to someone about your queries and issues. Live chat connects you instantly to the customer service of Malaysia Airlines. Do the easy steps given below to start the live chat with a person from customer service:

  • reach the official website of Malaysia Airlines
  • Click on the contact us tab
  • Select the live chat option
  • Enter the message
  • Get relevant information from Malaysia Airlines

Through feedback form: you can fill out and submit the feedback form given by Malaysia Airlines for your suggestions, reviews, and other queries. With this mode, it will take a little longer for customer service to respond to your queries. You can reach the feedback form through the following way:

  • Go to the official website of Malaysia Airlines
  • Click On the contact us tab
  • Select the feedback form option
  • Enter your last name, booking number
  • Enter your message
  • Click on the submit button
  • Get the necessary information from the customer service

Through email: you can compose an email enlisting your issues and queries and send it to receiving your mail, the customer service of Malaysia Airlines will revert with full information concerning your queries in the mail. It may take some time for Malaysia Airlines to get back to you, but it's an effective way of communication.

Through Social media: you can send your messages through social media pages to connect with the customer service of Malaysia Airlines. If you go to the social media pages, you will find a message button on the home page. You can send your messages through those pages to get an instant response from Malaysia Airlines customer service. The pages of Malaysia Airlines are as follows: 

  • Linked

To sum up, you can avail of all the above-mentioned ways to connect with Malaysia Airlines Customer Service for assistance on your queries and issues.

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