How do I Speak to Someone at China Eastern Airlines?

Suppose you have booked your flight with China Eastern Airlines and have an issue regarding your booking. Suppose you need to change your flight, cancel your booking, have any problems regarding your refund, or have issues related to your pieces of luggage and anything else. You may contact China Eastern Airlines customer service as booking flights with this Airline is super easy to make any changes in it. China Eastern Airlines customer services are available 24/7, and you can contact them at any point in time regarding any need.

Here are different ways to contact China Eastern Airlines:

There are several ways available by which you may get the Airlines. You can benefit from any of the options mentioned below. 

You can contact the Airlines via call:

You can quickly contact China Eastern Airlines through a phone call which is a very flexible and efficient way to reach the Airline. Calling gets you connected easily and can help you instantly with your problem. In order to get in touch with the Airlines through call then, you can dial China Eastern Airlines phone number, which is 855-58-95530 or +1 (802) 636-9417. Dial and choose the preferred language in which you will be comfortable talking. Follow the IVR given below.

  • Press 1 for flight cancellation.
  • Press 2 for luggage-related queries.
  • Press 3 for doubts regarding your refund (if any).
  • Press 4 to change a flight. 
  • Press 5 to connect with the customer service team.
  • Press “#” if you want to talk to the representative directly. 

Wait for a few seconds, and your answer will be given instantly. You can choose the number in the keypad according to your concern. If you have more than one query, call again and start with the IVR again. 

You can contact the Airlines via live chat:

You can always choose to chat live with the Airline representative, that is available 24/7 and is helpful. You can follow these steps in order to get in touch with the live chat team of China Eastern Airlines. 

  • Visit their official website that is 
  • Click on “contact us” and navigate to the next page.
  • Choose to live chat and write down your message according to your query. 
  • A representative will get connected to you and provide you with further details regarding the question. 

You can get in contact with them through their social media platforms:

Everybody is on social media these days and uses it frequently. So, China Eastern Airlines has made it easy for its passengers to get in touch with them directly via social media apps without having to go to their official website. In case you are visiting their official website, you can also choose to contact them through the social media apps mentioned in the “contact us” tab, where the links to the airlines’ social media apps are given. 

Or you may directly go to the apps via the following links:

  • China Eastern Airlines Instagram page 
  • China Eastern Airlines Facebook page 
  • China Eastern Airlines Twitter page 
  • Customer Reviews
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