How Do I Get a Refund From Volaris Airlines?

Sometimes passengers have to cancel their reservations due to personal reasons. Hence, people who have booked their reservation on Volaris Airlines get some emergency or medical injury can cancel their reservation and get a refund. But passengers are worried about whether they will get a refund or not. So, here in this information, you will learn how to request a refund on Volaris Airlines. When you cancel your reservation on Volaris Airlines, you can submit the refund form to request a refund. 

Mention the process to get a refund on Volaris Airlines.

Volaris Airlines provides you the two methods through which you can request a refund, the first through their website and the other through a phone call.

Through their website: If you want to get a refund from Volaris Airlines, then you have to follow the mentioned below steps:

  • You have to go to the official website of Volaris Airlines.
  • Then you have to go to the “manage booking” option.
  • Afterward, enter your confirmation code or booking reference number and last name mentioned on your ticket.
  • Then you will see your booking details
  • Now, click the “cancel flight” option.
  • Select the request refund option.
  • Now, you will redirect to another page where you have to submit the refund form.
  • Enter your personal information and other required details.
  • Submit the refund form.
  • Click the “Continue” button for the completion of the refund process.

Through the phone call: You can quickly call the Volaris Airlines customer service team for flight cancellation and refund-related inquiries. 

  • Dial their customer service phone at +1 855 VOLARIS (8652747) or +1 (802) 636-9417 from your mobile phone.
  • Now, you may have to hear some IVR options.
  • Press the keys accordingly to speak with the customer service team of Volaris Airlines then you can request a refund after a flight cancellation.

What are the guidelines and policies for refunds on Volaris Airlines?

When you are going to cancel your reservation on Volaris Airlines, then, before canceling your booking, you are requested to read some policies of Volaris Airlines for your reference. You can read Volaris Airlines Refund Policy in the below-given points:

  • If you cancel your booking on Volaris Airlines within 24 hours of purchasing, you can get a full refund, but if you have already checked in via the website or airport, the refund will not initiate.
  • According to the refund policy of Volaris, a 24-hour cancellation policy applies on domestic and international flights.
  • When you request a refund, you must provide certain documents like a confirmation code, PNR number, official email address, government ID, official ID, bank account details, etc.
  • When you cancel your booking for a round trip, your refund will apply to all flight segments.
  • Your refund request will only accept under the policies and guidelines, and then Your requested refund will credit to your original mode of payment.
  • Depending on the other procedure between banks and airlines, your refund can take time to process in your account.
  • If you cancel your ticket on Volaris Airlines after 24 hours of purchasing, you may have to pay some cancellation fee. Afterward, the remaining left amount will process in your bank account.
  • If you cancel your flight within 7 days of your flight departure date, you will not get any refund.
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