Asiana Airlines Cancellation Policy

Asiana Airlines has made sure that you can quickly get the cancellation of your booking and then receive the refund without any issue. For that, you only need to be aware of the procedure and the policy for making the cancellation. 

Cancellation policy of Asiana Airlines. 

With the help of the cancellation policy, you'll be aware of the right time for cancellation. In that manner, you'll be able to make your ticket refundable. Once you have made it refundable, then you'll be able to receive the complete refund of the investment you have made. The Asiana Airlines Cancellation Policy is written ahead. You only need to ensure that you have read all the policies before making the cancellation.

  • If your booking were canceled by Asiana Airlines, you would get a complete refund of the investment you made in the fare. 
  • To make your ticket refundable, you must ensure that you have canceled within twenty-four hours of the booking. You also need to ensure that your booking was made at least seven days before the flight's departure date. Once you have followed these two conditions, you'll be able to make your ticket refundable. 
  • You could cancel your ticket on the official website if you made the booking on the website. 
  • If your booking was made through a travel agency, then you need to connect with them to make the cancellation. 

Procedure to make the cancellation.

To make the changes, you must ensure that you have followed the steps mentioned below. 

  • Access the official website of Asiana Airlines. 
  • Tap on "My trips." 
  • Enter the ticket details and then select the option of search. 
  • Soon, you'll come across the booking you made. 
  • Now you only need to open the booking and select the option "Cancellation." 
  • Confirm the cancellation step by tapping the button "Ok." 
  • Soon, you'll receive a confirmation email on your account. 

That is it. You have completed the process of cancellation. However, this is not the only way to cancel. You can even cancel with the help of customer support. 

Contact customer support to make the cancellation:

To cancel, you must ensure that you have connected with customer support. Once you're in touch with customer support, your query will shortly be resolved by customer support. 

Call upon the official number. 

  • Dial 1 (800) 227-4262 or 1 (802) 636-9417 the official number of Asiana Airlines. 
  • Soon, you'll come across the IVR menu. Choose the relevant options.
  • Call will be moved to a human. 
  • You need to ensure that you have explained your query, and the customer support staff will ensure that your issue is quickly resolved. 

Live chat with customer support. 

Calling is undoubtedly not the only option. You can even contact customer support through live chat. 

  • Access the Asiana Airlines website. 
  • Tap on the "Help and contact" button. 
  • Select the chat icon. 
  • A chat box would appear. You only need to choose the option of "Cancellation." 
  • Now your chat will be connected to the agent from the cancellations team. 

At the end of the chat, you can save the discussion transcript. That is undoubtedly going to be helpful if you want to refer back to the previous conversation. Make sure that you have applied for a refund after making the cancellation. Soon, you'll receive the refund in the account from which you made the payment. 

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