Aeromexico Cancellation Policy

The passengers purchasing a flight ticket at Aeromexico must consider the refunds and cancellation policies once. Sometimes there are chances when a passenger needs to cancel their bookings, and it can be stressful for some. If you are someone who may require to cancel your flight at Aeromexico, learn about the cancellation policies and procedures for the same. 

Cancellation Policy Of Aeromexico

If you are wondering about canceling your bookings at Aeromexico, then below are the policies that you should know: 

  • Cancellation of a flight ticket should be made before the boarding time of your flight. 
  • Canceling a flight ticket after 24 hours of purchase is entitled to a fee at Aeromexico.
  • If you cancel your ticket before ending 24 hours before the purchase time, then no charges will be applied to the cancellation. 
  • Refunds will be provided to the passengers on cancellation of flight tickets at Aeromexico within 7 to 10 working days. 
  • Cancellation of a flight ticket for the severe health condition of the passenger or a close relative is entitled to a full refund on submitting the related documents. 
  • Aeromexico can cancel the flight due to bad weather conditions or technical issues and will provide either a rebooking to the passengers or a full refund. 
  • Passengers can cancel their ticket free of charge on a flight delay of more than 3 hours and apply for a full refund. 
  • Passenger can also cancel their half-used flight tickets at Aeromexico if their flight ticket type is flexible. 
  • Canceling non-refundable flight tickets are eligible for credit refunds or travel vouchers. 

Different Procedures for Cancelling Aeromexico Flight Tickets

Below are the different procedures mentioned, along with the steps to help cancel your flight ticket. 

Online Procedure

Bookings can be canceled through the official site of Aeromexico. Adhere the steps to cancel your flight online:

  • Go to the Aeromexico site on your browser,
  • Switch to the “Your Trip” side on the website,
  • Fill in the Reference Number and Last Name columns,
  • Click the search button,
  • Now you will get your Aeromexico flight booking details on the page,
  • Tap the “Cancel My Booking option” on the bottom of your trip details,
  • Choose the reason you are canceling your flight,
  • Pay the cancellation charges if applied to your flight ticket,
  • Then the cancellation will be made at Aeromexico.

Offline Procedure

A passenger wanting to cancel their flight can reach out to an official person at Aeromexico customer service. The live person can cancel your flight ticket as requested with the addition of service charges. So if you would like to take human assistance on canceling your Aeromexico booking, follow the below steps:

  • Dial the contact number: 1800 237 6639 or +1 (802) 636-9417,
  • Connect with a live person following the IVR instructions,
  • Give your flight booking details to the official person,
  • Ask for the cancellation of your booking, specifying your reason,
  • Pay the service charges and the cancellation fee with an online payment mode,
  • Then the official person will cancel your Aeromexico bookings and send you the notification. 

Hence, if you are planning to book a flight ticket but have doubts that you may have to cancel the booking, check out the Aeromexico cancellation policy beforehand and learn about the different procedures for canceling the flight ticket. It will help you to choose fairly and may help you to save money and time. 

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