How do I Contact Detroit Metropolitan Wayne County Airport?

Detroit Metropolitan Wayne County Airport, also known as Metro Airport, Detroit Metro Airport, or simply DTW, is one of the major international airports in the United States. It covers 4,850 acres in Romulus, Michigan. It is the primary airport of Detroit city, serving international passengers also. It is one of the busiest airports in Michigan City, and passengers usually get stuck in some problems. If you have faced any issues or want to speak to the airport authorities, continue reading the information below.

Reasons to connect with Detroit Metropolitan Wayne County Airport customer service:

There can be multiple reasons to get through the customer support of the airport, and some of them are mentioned below-

  • To check your Flight Status
  • For Lost/Delayed Baggage
  • Information regarding carrying On and Checked Baggage Policies/Fees
  • To learn Security Checkpoint Procedures
  • Information regarding International Travel Documentation Requirements
  • To ask General Passenger Information

Different ways to contact DTW Detroit Metropolitan Wayne County Airport customer service:

You can use various online and offline ways to get through the airport support team and ask for help.

Through phone-

You can use the DTW Detroit Metro Airport Phone Number to get through to the customer service team and get assistance for any issue. Follow the below steps

  • Dial (734) 247-7678 on your phone to connect with the airport authorities.
  • Now select your preferred language.
  • Follow the IVR prompts.
  • Press 1 To check your Flight Status.
  • Press 2 for Security Checkpoint Procedures.
  • Press 3 for the lost item within airport parameters.
  • Press 4 for requirements of special assistance.
  • After connecting, explain to the representative of the airport and ask him to help you regarding the same.
  • The agent will provide you with the best possible solution you need.

Through email-

You can also write to the airport authorities at their official email address and get assistance with any issues you face with the airport. Follow the below steps to learn the process.

  • Open your web browser and go to your mailing software.
  • Start composing the mail by selecting compose option. 
  • Write your query briefly in the subject tab.
  • Put in the recipient option.
  • Now explain your situation in the email body and also provide your booking id and flight information.
  • Don't forget to mention your contact details in the mail so the airline can connect with you.
  • After rechecking all the details, send the mail.
  • You will get a response from the authorities within 10-15 business days.

Through Live chat-

Suppose you are a technocrat and can use computer devices and the internet. In that case, you can connect with the airport authorities through their live chat option and get assistance in any situation. 

  • Visit the official website of Detroit Airport at to connect with Detroit Metro Airport customer service.
  • Now find the contact us tab on the homepage and select it.
  • After selecting the option, a new page will get displayed on your screen.
  • Select the chat option available on your screen to connect with Detroit airport authorities.
  • A chat box pop-up will be displayed on your screen after selecting the option.
  • Write a brief of your query and select the related options of recurring issues traveler faces to get an accurate response from the representative.
  • After connecting, explain your issue and get it resolved.
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