Fly high with ITA Airways

Italy's flag carrier, ITA Airways, is a fantastic airline that has significantly improved passengers' flight experiences. More than 15 million passengers choose ITA Airways as their traveling buddy annually. ITA Airways is known for its safety, reliability, and punctuality. The airline has numerous flight services that make sure that passengers do not feel discomfort at any point of the journey. If you are wondering whether to travel domestically or internationally, you can look up ITA Airways. This post will give you insights about ITA Airways travel classes, services, different policies, booking process, and more.

Travel classes of ITA Airways

Choosing the right class for the flight journey is not a daunting task. The airlines try to make flights memorable for their passengers. On the ITA Airways flight, you can get comfortable seats, incredible onboard flight services, and helpful cabin crews. Have a glance at the following lines, where you can learn about the various travel classes of ITA Airways:

Economy Class
Premium Economy Class
Superior Class
Business Class Medium Haul

Economy Class

In the ITA Airways Economy class, passengers have personal screens with 6,5” and 9”, where they can pleasantly enjoy their time. Various games, music, and TV programs are present; pick any of them. Seats give a homely vibe. Snacks and drinks are served on flights that are less than 180 minutes long, and delectable cold foods are offered on flights that are more than three hours long. Starters, main courses, fruit, or desserts are the prime attractions for passengers on flights from Italy to intercontinental destinations.

Premium Economy Class

Premium Economy Class has a separate cabin with a maximum of 24 seats. The seats are soft, of fine quality, and have ample legroom for passengers to sit properly during their flight. The seats have reclining features offering the utmost relief to the passengers. As passengers enter the class, they will be welcomed with a refreshing drink. Apart from this, a traditional glass of limoncello, plenty of drinks, espresso, and more can be offered to the passengers. In the main course, Italian cuisine is served on the plates. Individual screens can be located, elevating the in-flight entertainment experience.

Superior Class

Passengers can pick their preferred seat for the Superior Class ITA Airways flight. On the aircraft, passengers can savor an Italian breakfast, including warm baked goods and an array of biscuits, and snacks during the day, and savory snacks are served. In the evening, passengers can indulge in an aperitif with sparkling wine and finger food. The next seat of the passenger remains empty for the passenger's relaxation and to complement their work. By acquiring this class, passengers can get the opportunity to board the flight before anyone else.

Business Class Medium Haul

This class is available for flights in Europe and Africa with the A320neo, A220-100, A320, A319, A321neo, and A220-300. The seats of this class are the epitome of human craftsmanship, offering the utmost comfort. The lights are innovative, and passengers can choose one of six lighting settings. Passengers get a larger table, and the central seat is vacant, elevating the privacy of the passengers. Passengers can attend the meeting or scroll the internet, as Wi-Fi connections are on A320neo and A220 fleet. As passengers reach their destination, they will receive their luggage on a priority basis.

Business Class Long Haul

Business Class Long Haul has soft leather armchairs with a backrest reclined at 180 degrees. Each seat has been designed so that the passenger can access the aircraft's corridor swiftly. Face cream, moisturizing body cream, exfoliating shower gel, and shampoo delicate on the scalp are given to the passenger in a cosmetic bag. A 17-inch screen on the board provides top-notch in-flight entertainment to the passengers. Talking about the food, passengers can dig into the best Italian cuisine in the sky with their family and friends. From sparkling wine to an espresso coffee, you get it all.

Services offered by ITA Airways

ITA Airways acknowledges the value of flight facilities. Hence, the airline does not compromise on the comfort of the passengers. With the combination of well-experienced humans and improved modern technology, ITA Airways aims for a wonderful flight experience. Let's explore crucial flight services provided by ITA Airways:

Flight status: Getting the information about your flight can save you from waiting at the airport in case of a delayed flight. Moreover, if the flight is canceled from the airline's side, you can also explore other options. That's why ITA Airways allows its passengers to learn about their flight status through managing their booking or by talking with the airline.
Flight change: Due to professional, medical, or other reasons, passengers might have to make the decision to change their flight. ITA Airways knows that it can be hectic for the passengers. You can change the flight by appearing at the ticket window, talking with the airline's agent, or using the "Manage Booking" option.
Lounge access: If you have an elite status in ITA Airways, then you have the right to access the ITA Airways lounge. Moreover, you can also pay the price to avail of the benefits of the lounge. You can enjoy the exclusive facilities and relax in the lounge.
Special assistance: Traveling is exciting, but not for those who need special assistance while flying. ITA Airways allows wheelchair passengers to request assistance. Moreover, you must inform the airline if you want any other support at the airport or on the flight.
Check-in: The airlines permit passengers to check in through multiple modes, such as offline and online. Select the method that is favorable for you. At check-in time, you can reserve the seats of your choice with the help of the seat map and add baggage as per your requirements.

Flight booking with ITA Airways

Whether you travel often or this is your first time on a flight, the flight booking process is handy if you are considering traveling with ITA Airways. Booking can be pursued by accessing the airline's website. A step-by-step flight booking process is mentioned here:

Go to the official website of ITA Airways.
Immediately look for the fight booking form.
Enter the travel dates, departure location, arrival point, class, etc.
A "Search" button is visible on the screen; press it.
You will get the flight results and choose the flight that is affordable for you.
Decide the payment mode that is appropriate for you and do the payment.
You will receive the e-ticket from ITA Airways in your email.

Flight cancellation policy of ITA Airways

Cancellation policy has a pivotal role in flight cancellation, and each passenger must familiarise themselves with it. Flight cancellation policies of ITA Airways are discussed below:

Passengers will be transferred to an Italia Trasporto Aereo flight or another travel alternative for the passenger for a similar destination if the flight is canceled by the airline.
Passengers can ask for a refund for the flight if they are not willing to take any alternate travel options for the flight canceled by the airline.
The airlines will not charge passengers for cancellation fees if the flight is canceled within 14 or fewer days for the route to/from the USA. However, the booking date must be seven or more days before the departure date.
The flight cancellation charges depend on the duration of the flight, class, nature of the trip, origin point, arrival destination, and more.

Flight cancellation process of ITA Airways

Passengers can cancel their ITA Airways by arriving at the airline's page. If you are a newbie and confused about how to cancel the flight, then here is all you need to know:

Go to the official page of ITA Airways.
Analyze the site and select the "Book" option.
Here, you have to select "Manage flights" mentioned under the "Manage" section.
The booking reference number and the last name of the passengers must be entered.
Hit the "Search" button, and you will find out your flight.
You will see the "Cancel" button if your ticket is entitled to cancellation.
Depending on the situation, you might have to pay cancellation fees.

FAQs related to ITA Airways flight

Q. How can I apply for a refund?

Ans. You can apply for a refund if you cancel the flight within 14 days of the takeoff time or if the flight arrives 3 hours late from the scheduled arrival time. You can request a refund by filling out the contact form or directly contacting ITA Airways.

Q. Can I access the ITA Airways lounge?

Ans. The Volare program's premium and executive members, Miles & More Program's HON Circle/Senator members, SAC Vip Card holders, Business/Superior Class passengers (excluding Superior Class), and others are eligible to access the lounge. Lounge access is unlocked for unqualified passengers who want to purchase it.

Q. Is there free flight cancellation on ITA Airways?

Ans. Flights to/from the USA canceled within 24 hours of booking are free of cancellation charges. However, the flight must be booked in advance at least 7 days before the flight's takeoff date.

Q. Can I upgrade my ITA Airways flight?

Ans. Yes, you can upgrade the ITA Airways flight. You can make an offer and share the price you are ready to pay to the airline. You will be informed of the upgrade soon.

Q. How many online modifications does ITA Airways allow on the same flight ticket?

Ans. The online modifications for the same ITA Airways flight ticket are totally based on the fare rules.